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Leading the pack:

Grocers with superior technology initiatives stand out from the crowd in terms of customer service, productivity and, ultimately, profitability.

From Grocery Headquarters, August 1, 2009

by Deena M. Amato-Mccoy

Rather than abandon innovation altogether during the current budget squeeze, tech-sav­vy grocers are upholding their reputations as IT leaders by augmenting existing solutions with smart upgrades that boost functionality while keeping a cap on operating costs.

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Meanwhile, Ahold USA is proving more than one self-checkout solution can augment the front end. The company, which is owned by Royal Ahold, is in the midst of a large-scale rollout of handheld self-scanning technology. The solution, called Scan It!, was initially launched in the chain’s Stop & Shop banner in October 2007, is being used across 250 stores.

The Scan It! device is comprised of wireless handheld scanners from Holtsville, N.Y.-based Motorola Enterprise Mobility Solutions and software from Quincy, Mass.-based Modiv Media. Shoppers pick merchandise from shelves, scan the barcodes and put the items in their shopping cart. All orders are electronically totaled and transactions can be tendered at a dedicated stationary self-checkout lane. The units also deliver targeted electronic coupons and promotions.

Read the Full Article: Grocery Headquarters